It is a well-known fact that criticism and negative reviews are inevitable part of doing any business in any part of the world. Tackling adverse criticisms is becoming difficult because today almost all the business goes either partially or fully online.
More and more prospective customers search online to know about your products/services. And any adverse review can significantly affect your sales, whether the criticism is warranted or not. The unfortunate aspect is people simply trust the bad news first and do not bother to check its veracity.
So negative reviews can make you lose customers and concomitant revenue. No company has the magical power to automatically remove negative reviews from the Internet. That is why prompt cleaning up of bad online reputation becomes imperative.
Organic SEO (Search Engine Optimization) techniques or white-hat SEO methods are the most effective ways to prevent negative reputation and bad review about your business from obtaining top ranking on search results.
If you wish to grow your online business, it is very important to maintain a good reputation about your products/ services. This is the only healthy way to retain your existing customers and convert prospects into customers.
Unless you protect your online reputation, you cannot maintain the quality of your brand image in the marketing world. It is difficult to constantly keep track whether someone is posting bad reviews about your products/services. For this, it is advisable that you set up Google Alerts so that you will be timely informed whenever your brand ismentiones online.
Many businesses use reverse SEO to combat unflattering comments, negative blogs and bad reviews. This way, they mitigate the damage and diminish the visibility of the links as quickly as possible.
It is not possible to remove completely the adverse criticisms from the internet but it can be pushed onto the third or still lower pages of search results where they will garner much less or no attention from your target audience.
Limiting the visibility of bad reviews is a sure way of protecting and preserving the online reputation of your business. Constantly monitor review sites and if you come across some genuine complaints, immediately express regret and take remedial measures.
Create an environment to switch their complaint to something positive about your business. After solving their problem, request them to consider posting some positive reviews about your business and more than 90 percent of them will readily oblige.

I detach on the reputation thing by generating good karma wherever I go. This way, I know the haters are lying and it doesn’t bother me or my friends, or fans, lol!