This article discusses some important ways to engage customers authentically in social media service. Consistency is the key Needless to mention, it is vital to stay consistent when brands...
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Social media customer service is gaining popularity these days. More and more companies are connecting and responding to their customers via social media outlets. But, what about the average...
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To run a business profitably, prompt customer service is of paramount importance. We are living in a highly competitive scenario. As consumer needs and expectations keep continually increasing, it’s...
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Providing prompt and efficient customer service has always been an intimidating task. You must consistently recognize customer’s anticipation and address it in a fulfilling manner – more so, when...
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